TRAIN TO RETAIN!

Are you passionate about achieving high levels of performance? A good leader knows that beyond the basics of
good pharmacy practice, it is critical to invest in training to retain human capital. The secret to a truly successful
pharmacy is a highly motivated and skilled pharmacy team coupled with strong business leadership.

Horizon Resourcing is an Access Provider of pre-vocational Training offering you:

• Innovative solutions that are tailored to your pharmacy/pharmacy department
• Our training solutions are designed with solid outcomes for the trainees and the employer
• We adopt a “workforce management” strategy with all of our training solutions to ensure that the end result is congruent with your pharmacy’s overall HR strategy.

We view training as a partnership with mutual goals. We offer training packages both in-house and on-site to all
pharmacy candidates, pharmacy owners and hospital pharmacy departments ranging from a diverse topics of
interest:

Building customer relations training Advance customer relations training Handling difficult customers training Advanced Patient Care Superior selling techniques Conflict management training OH& S training Leadership/management skills training Time management/Personal effectiveness Communication skills training Interpersonal skills training Up-skill training Pharmacy product knowledge training Career development training Staff motivation training

HR CONSULTING

We also offer training packages and HR Consulting services to pharmacy owners and hospital pharmacy
departments including:
Workforce Planning & workforce strategy

• Ongoing HR/IR Consulting
• HR and Pharmacy updates
• Performance review and development
• Development of employee contract agreements
• On-site inductions for pharmacy employees

Contact Horizon today on 9882 8231 to discuss how you can combat the shrinking labour pool, and replenish your pharmacy with quality pharmacy staff through our training solutions.